Quality/QMS Manager

Position Overview:

Manages the development and implementation of program quality plans, programs, and procedures using statistical quality control statistics, Lean Manufacturing concepts and Six-Sigma tools and analysis.

Essential Functions:

• Lead the Quality Management System (QMS Management Representative)
• Manage various customer programs, involving customer interface, monitoring and timely completion of customer requirements
• Monitors the review, analysis and report on quality discrepancies related to assembly, process, mechanical, electrical and electro-mechanical systems.
• Directs investigations or problems and develops disposition and corrective actions for recurring discrepancies
• Oversees the Quality interfaces with manufacturing, engineering, customer, vendor and subcontractor representatives to ensure requirements are met.
• Coordinate supplier quality actions relative to products and services provided that includes onsite auditing, troubleshooting and corrective actions
• Develop and monitor metrics relative to escapes, delivered quality, scrap, rework and repair and business operation results
• Investigate to determine root cause, corrective and preventive action utilizing continuous improvement tools
• Support continuous improvement processes and initiatives for functional areas of responsibility
• Maintain databases and mine information to have real-time and accurate reports measuring goal accomplishments
• Develop/maintain performance metrics and manage to highest efficiency (e.g., POI Dwell, NC’s, etc.)
• Ensure Internal audit program is effective
• Manager External audits by customers, regulatory agencies and certification bodies
• Position may require 10% travel