Quality Senior Principal Engineer (I9)
Server Senior Principal Quality Engineer
Quality is everything at Dell Technologies. It’s what we’re known for and we build it into all our processes. In Quality Engineering we play a central role by developing, implementing as well as maintaining technical quality assurance and control systems. We look for ways to improve the inspection, verification and validation of our finished products. Our team defines strategy – not to mention governance – for the implementation of quality standards and methodology. In addition to participating in the review of engineering designs, we assist customers or engineers in gathering and analyzing data.
Join us to do the best work of your career and make a profound social impact as a Senior Principal Quality Engineer on our Quality Engineering Team in [Taipei].
•Manage the Line of Business (LOB) Quality team to identify and implement projects to improve the customer experience, reduce dispatched rates (FIR) and call rates (CPB)
•Steer quality teams to execute plans/schedules that support LOB goals and initiatives
•Forecast lifetime dispatch rates (3 year FIR) and call rates (3 year CPB) for current and new platforms
•Drive quantification of Warranty Cost liability by platform and channel with 3-year cost per box shipped goals
•Define and drive reduction initiatives, and develop supporting business cases for product design features while influencing supply base for quality improvements
•12 to 15 years of related Server AQE experience
•Ability to proactively communicate and deal with ambiguous situations by recommending effective solutions
•Motivated to solve problems that affect the project goals and recognize impact, benefits and risks advises on solutions
•Advanced understanding of technology discipline, such as hardware, software, solutions and ability to influence other groups through technical expertise
•First-hand experience with quality tools, data, and processes and can use those tools to influence design outcomes and improvements across LOB’s within project, across
•Bachelor’s degree