Quality Supervisor

The Quality Supervisor plays a pivotal role in supporting ReadyOne Industries’ mission and the AbilityOne program by overseeing quality control activities to ensure products meet established standards, specifications, and customer requirements. This position supervises inspection teams, drives continuous improvement, and ensures compliance with quality systems and regulatory requirements.

▸ Supervise quality inspectors and ensure effective and consistent inspection processes across all product lines.

▸ Develop and maintain quality standards, procedures, and inspection criteria in alignment with customer and regulatory requirements.

▸ Monitor product quality throughout production and address issues promptly to minimize defects and rework.

▸ Analyze quality data and identify trends to drive continuous improvement initiatives.

▸ Conduct root cause analysis and implement corrective and preventive actions to resolve quality issues.

▸ Collaborate with production teams to improve product quality, reduce defects, and support operational efficiency.

▸ Train and coach employees on quality standards, inspection procedures, and compliance expectations.

▸ Investigate and resolve customer quality concerns and complaints in a timely and effective manner.

▸ Ensure compliance with company policies and quality management systems.

▸ Maintain accurate quality documentation and reporting for leadership and audit purposes.

▸ Support internal and external audits and ensure audit readiness across the quality department.

▸ Promote a culture of quality, accountability, and continuous improvement across teams.

▸ Perform other duties and responsibilities as assigned.

REPORTING STRUCTURE

The Quality Supervisor reports directly to the Director of Quality and works closely with production teams, quality inspectors, engineering, and cross-functional departments to support product quality, compliance, and continuous improvement across ReadyOne Industries’ manufacturing operations.