Quality Assurance Technician (Day Shift)
Summary
Quality Technician at Millennium Print Group's Morrisville, NC trading card plant: inspects products on the production line, documents defects, runs quality audits and process validations, and keeps inspection records while supporting ISO/QMS compliance. Onsite day shift (7am-7pm, 2-2-3-2 rotation), hourly non-exempt role.
Join the Leader in Trading Card Manufacturing
At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast-growing industry.
Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.
Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started.
Come be part of a forward-thinking, high-performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.
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Quality Technician
Join Millennium Print Group as a Quality Technician!
We're looking for a detail-oriented Quality Technician to join our team. If you're passionate about quality assurance, inspections, process improvement, and ensuring exceptional products reach customers, this is an opportunity to play an important role within one of the world's leading trading card manufacturing organizations.
Location: Morrisville, NC
Schedule: Full-Time | Onsite 7am -7pm on a 2,2,3,2 rotation basis
FLSA Status: Hourly Non-Exempt
Pay & Benefits: Competitive Compensation + Comprehensive Benefits Package
🔹 Summary
The Quality Technician is responsible for inspecting products and auditing manufacturing processes to ensure quality standards, company requirements, and customer expectations are consistently achieved.
This role works closely with manufacturing teams to identify defects, monitor product quality, validate processes, and maintain accurate documentation. The ideal candidate is highly detail-oriented, quality-focused, and committed to supporting operational excellence and customer satisfaction.
🔹 What You'll Do
- Inspect products during production to verify quality standards and customer specifications.
- Review production documentation and job requirements before performing inspections.
- Identify and document defects, discrepancies, and non-conforming products.
- Communicate quality concerns to production personnel and support corrective actions.
- Perform quality audits and process validations throughout production.
- Maintain inspection records, audit reports, and quality documentation.
- Analyze quality data and trends to support process improvements.
- Ensure products meet customer expectations and company quality requirements.
- Utilize inspection tools and quality equipment to verify specifications.
- Support compliance with ISO standards, SOPs, and Quality Management System requirements.
- Promote a safe, clean, and organized work environment.
- Partner with production teams to improve quality and operational performance.
🔹 What You'll Bring
Education & Experience
- High School Diploma or equivalent required.
- 1+ year of quality inspection, manufacturing, production, or industrial experience.
- Printing industry experience is a plus.
- Experience working with quality systems, audits, or inspections.
Skills & Abilities
- Exceptional attention to detail and accuracy.
- Strong organizational and documentation skills.
- Effective communication and interpersonal abilities.
- Ability to identify defects and quality issues.
- Experience using Microsoft Office applications and production systems.
- Strong problem-solving and analytical skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Basic mathematical skills.
- Commitment to quality, safety, and customer satisfaction.
🔹 How You Will Be Successful
Passion for Cards
Help deliver premium trading card products enjoyed by collectors and fans around the world.
Dedicated to Quality and Safety
Support a culture committed to product quality, customer satisfaction, and workplace safety.
Building Relationships
Work closely with Production, Operations, and Quality teams to drive success.
Integrity and Respect
Demonstrate professionalism, accountability, and pride in your work.
Challenging the Expected
Identify opportunities to improve processes, quality systems, and operational performance.
Why Join MPG?
Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. We combine innovation, craftsmanship, and operational excellence to create products enjoyed by millions of fans worldwide. Join a growing organization where your commitment to quality can make a direct impact on the products we deliver.
Benefits Include
- Competitive Compensation
- Medical, Dental, and Vision Coverage
- 401(k) with Company Match
- Paid Time Off and Holidays
- Career Development Opportunities
- Employee Assistance Program
- Wellness Programs
Apply Today
Join the team behind some of the world's most iconic trading card products and help ensure every product meets the highest standards of quality.
Apply today and be part of the magic behind the cards.
What to Expect
MPG offers a leading-edge compensation package which includes the following:
- A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
- 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
- 401(k) Plan with up to a 6% (dollar for dollar) Employer match
- Health Savings/Flexible Spending Account options
- Paid time off, including 10 company-paid holidays, plus 1 floating holiday
- Employee Assistance Program
- Comprehensive relocation package available for qualified candidates
- And, much more!
Millennium Print Group is an Equal Opportunity Employer
The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Skills
As published by greenhouse · 16 questions · 2 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (3)
- If you were referred, please share the employee's name: optional
- Website optional
- LinkedIn Profile optional
Pick from a list (11)
- IMPORTANT:
- Will you be able to reliably commute or relocate for this job?
- Are you legally authorized to work in the United States?
- Do you now, or will you in the future, require sponsorship for employment status or work authorization (e.g. H-1B, etc.) to lawfully work for Millennium Print Group in the United States?
- Role is a Day Shift (7am - 7pm on a 2,2,3,2 basis). Which shift(s) are you available to work?
- To be successful in the role, 1+ year of quality inspection, manufacturing, production, or industrial experience.is preferred. How many years of experience of quality inspection, manufacturing, production, or industrial experience do you have?
- Have you interviewed previously with MPG?
- Were you referred?
- Do you have relatives that work for MPG?
- Can you provide proof you are over 18 years of age?
- Millennium Print Group uses text messaging to help move you through the interview process quickly. We text to share application updates, schedule interviews, and be more available to support you during the process.
Written answers (2)
- Have you ever been convicted of a crime, other than a minor traffic violation, that has not been expunged, sealed, pardoned, annulled, statutorily eradicated, or dismissed upon condition of probation? (You are not required to disclose sealed or expunged records of conviction or arrest or expunged juvenile records of conviction or arrest.) Note: Answering “Yes” does not necessarily preclude you from employment as we perform individualized assessments for all applicants. However, failure to disclose a conviction is considered falsification of your application and may result in disqualification.
- Have you ever worked at Millennium Print Group (MPG) in any capacity (including as a direct employee, temporary employee through a staffing agency, contractor, consultant, or onsite vendor)? If yes, please indicate your employer (if applicable), your role, and the approximate dates you worked at MPG.