Quality Assurance Technician

This position will work Friday-Sunday from 6am-6pm and will earn a $4 shift differential on top of the base pay.

Position Summary

The Quality Assurance Technician performs routine quality inspections, food safety testing, sampling, and documentation to ensure products and processes meet established company, customer, and regulatory requirements. This position supports quality assurance and food safety programs by conducting inspections, performing laboratory tests, maintaining accurate records, and communicating potential quality or food safety concerns. The successful candidate will develop a working knowledge of applicable quality systems and independently complete assigned tasks in accordance with established procedures.

Key Responsibilities

Quality Systems & Food Safety

• Develop a working knowledge of company quality policies and applicable quality and food safety standards, including QMS, SQF, GMPs, HACCP, allergen controls, OSHA, USDA, applicable OU requirements, and 21 CFR Part 111.

• Follow established procedures for document control, calibration, corrective actions, nonconforming products, food safety, and sanitation.

Inspections & Production Quality

• Perform routine inspections of incoming materials, packaging, in-process products, and finished goods to verify compliance with established specifications.

• Verify product identification, labeling, packaging integrity, and required production documentation.

• Collect and maintain product samples according to established procedures.

• Identify and promptly report quality concerns, discrepancies, and nonconforming products.

Laboratory Testing & Environmental Monitoring

• Perform routine testing, as trained, including ATP, allergen, sanitizer concentration, moisture, bulk density, and product performance testing.

• Conduct environmental sampling, microbial monitoring, and air plate testing in accordance with established procedures.

• Prepare, document, and ship samples to approved external laboratories as needed.

Documentation & Recordkeeping

• Accurately complete and maintain inspection, testing, calibration, traceability, and other quality records.

• Verify calibration identification and promptly report missing, damaged, or expired calibration stickers.

• Use computer systems to enter, retrieve, and maintain quality-related information.

Supplier & Ingredient Support

• Assist with reviewing incoming ingredient documentation for accuracy and completeness.

• Maintain supporting documentation, including product specifications, Letters of Guarantee, Safety Data Sheets (SDS), Kosher certifications, and supplier compliance records.

Communication & Workplace Responsibilities

• Promptly communicate quality, food safety, sanitation, and workplace safety concerns to the appropriate personnel.

• Maintain professional working relationships and support production teams in meeting established quality requirements.

• Maintain a clean, organized, safe, and audit-ready work environment.

Competencies & Decision-Making

• Independently perform routine inspections, testing, and documentation in accordance with established procedures.

• Demonstrate basic math, measurement, computer, and problem-solving skills.

• Recognize and report results outside established specifications, nonconforming products, and potential food safety concerns.

• Seek guidance when situations require additional technical judgment or fall outside established procedures.

• Refer significant product disposition decisions to authorized Quality personnel.

• Demonstrate dependability, consistent attendance, professionalism, and adherence to company policies.

Qualifications

Candidates must meet one of the following requirements:

• Option 1: High school diploma or GED from an accredited school recognized by the state of North Carolina, plus at least one year of experience in quality assurance, inspections, or manufacturing operations.

• Option 2: A degree or certification in a closely related field, plus at least six months of experience in quality assurance, inspections, or manufacturing operations.

Additional Information

This job description outlines the essential requirements and responsibilities of the position but is not intended to be all-inclusive. Additional duties may be assigned, and flexibility in work hours may be required.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Equal Employment Opportunity

ALULA is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

ALULA complies with the Americans with Disabilities Act (ADA) and applicable state and local nondiscrimination laws and provides reasonable accommodations for qualified individuals with disabilities.