Quality & Training Coordinator, Healthcare Environmental Services (EVS)

QUALITY AUDITING & MONITORING

• Conduct daily Visual Audits in assigned areas to assess compliance with EVS cleaning standards.

• Conduct Fluorescent Marker (FM) Audits to objectively verify cleaning and disinfection of high-touch surfaces.

• Ensure Visual Audits and FM Audits are completed according to established schedules and quality requirements.

• Document audit results accurately and submit required daily, weekly, and monthly scorecards/reports.

• Identify trends, recurring deficiencies, and areas requiring additional monitoring and quality initiative/plan.

• Communicate audit results and quality concerns to EVS supervisors and management.

• Follow up on deficiencies to ensure corrective actions are completed and sustained.

• Re-audit areas when required to verify that deficiencies have been corrected.

• Monitor high-risk and patient-care areas closely, including:

• • Inpatient Units

• • Emergency Department

• • Operating Rooms

• • Cath Lab

• • Cysto

• • Day Surgery

• • PACU

• • Endoscopy

• • DI- Diagnostic Imaging

• • Dialysis

• • Kidney Clinic

• • Angio

• • Cafeteria

• • Lobbies and public areas

CLEANING QUALITY & PATIENT SAFETY

• Monitor terminal cleaning, discharge cleaning, isolation cleaning, and routine cleaning processes.

• Verify that high-touch surfaces are properly cleaned and disinfected.

• Monitor compliance with EVS cleaning procedures and infection prevention requirements.

• Identify environmental safety concerns and escalate them promptly.

• Ensure deficiencies identified through audits are communicated to the appropriate EVS leader for immediate follow-up.

• Support maintaining the hospital in a continuous state of inspection readiness.

STAFF COACHING & TRAINING

• Provide coaching and real-time feedback to EVS staff based on Visual and FM Audit findings.

• Assist with hands-on training related to cleaning procedures, equipment, chemicals, and infection prevention.

• Identify training gaps and communicate them to EVS Quality and Training Manager.

• Assist in the development of training resources.

• Monitor compliance with 24/7 training, JSAs and policies/procedures.

• Support supervisors in reinforcing cleaning standards and staff accountability.

• Promote a positive culture of quality, teamwork, accountability, and continuous improvement.

INSPECTION & REGULATORY READINESS

• Support EVS leadership with preparation for Westech audits and other regulatory/quality inspections.

• Conduct readiness rounds and identify areas requiring immediate attention.

• Track outstanding deficiencies and corrective actions.

• Maintain accurate audit documentation for quality reviews and inspections.

Think you have what it takes to be our EVS Quality & Training Coordinator? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role:

• Previous experience in Environmental Services, healthcare housekeeping, quality assurance, infection prevention, or a related field.
• Healthcare or hospital Environmental Services experience strongly preferred.
• Knowledge of healthcare cleaning, disinfection, environmental hygiene, and infection prevention practices.
• Experience providing coaching, adult education, training, or staff development support.
• Experience conducting audits, inspections, quality monitoring, or compliance reviews is considered an asset.
• Strong attention to detail with the ability to identify cleaning deficiencies and quality concerns.
• Excellent communication, organizational, time-management, and interpersonal skills with the ability to work independently and collaboratively while maintaining accurate electronic documentation and reporting.