Queue Coordindator (Level 2) with Security Clearance

Location: Annapolis Junction, MD Clearance: Active TS/SCI with Full Scope Polygraph Shift: (Full time Sunday - Thursday 10 pm - 6 am) Qualifications: * High School and 4 years of customer service or * Bachelor's degree and one year of Help Desk Job Description: * Provide technical assistance and telephonic support for Remote Monitoring to Intel Customers. * Maintain documentation of problems and meet Service Level Agreement Requirements for calls answered and resolved. * Help provide technical …