Quick Lane Service Advisor

Gary Crossley Ford is a trusted and locally owned dealership serving the Kansas City area for over 30 years. Our Quick Lane team is dedicated to providing fast, reliable service for customers who need essential vehicle maintenance without the wait. We pride ourselves on honesty, customer satisfaction, and a strong team culture.

Job Description:

As a Quick Lane Service Advisor, you’ll be the first point of contact for our Quick Lane customers. You’ll greet customers, assess their vehicle service needs, recommend maintenance services, and coordinate with our technician team to ensure timely and quality repairs.

Responsibilities:

• Greet Quick Lane customers in a friendly, professional manner

• Perform quick vehicle walk-arounds and identify service needs

• Communicate service recommendations clearly and confidently

• Create accurate repair orders and manage the service workflow

• Keep customers informed about their vehicle status and completion times

• Collaborate with technicians to ensure smooth operations

• Maintain a clean and organized work environment

Qualifications:

• Previous experience as a service advisor or in a customer-facing automotive role preferred

• Strong communication and organizational skills

• Ability to work in a fast-paced, team-oriented environment

• Basic automotive knowledge

• High school diploma or equivalent

• Valid driver’s license

What We Offer:

• Competitive pay with commissions

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off and holidays

• Employee discounts

• Ongoing training and career development

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Ready to join a fast-growing, customer-focused service team? Apply today and accelerate your career at Gary Crossley Ford!