Quick Service Restaurant - Shift Lead
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Company Overview
Capriotti’s Sandwich Shop is currently sourcing for a Shift Lead. Capriotti’s is a fast-paced environment. If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be the role for you.
Shift Lead Job Summary
1 year as a Team Member in the Quick Service Restaurant industry - looking to advance
nights/weekends a must
Excellent references from previous employers
Excellent customer service skills
Ability to train and develop Team Members to our high standards
1 year as a Team Member in the Quick Service Restaurant industry - looking to advance
nights/weekends a must
Excellent references from previous employers
Excellent customer service skills
Ability to train and develop Team Members to our high standards
Shift Lead Responsibilities
- Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
- Contributes to a team environment by recognizing and reinforcing individual and team accomplishments.
- Follow inventory control procedures and guidelines.
- Follows all Capriotti’s procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift.
- Assist with labor management costs.
- Acts with integrity, honesty, and knowledge to promote Capriotti’s values and culture.
- Must demonstrate proficiency in all areas of shop operations to assist where needed during assigned shift.
- Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas.
- Work as a team to prepare for each shift.
- Ability to manage time effectively while meeting all job responsibilities.
- Maintains a positive work environment for Team Members and guests during each shift.
Shift Lead Qualifications
- Excellent guest service skills are required.
- Must be able to take direction and delegate responsibilities.
- Ability to work in a fast-paced environment.
- Team-oriented, adaptable, dependable, and strong work ethic.
- Ability to communicate effectively to help keep all Team Members informed.
- Flexible schedule; could include nights and weekends.
- At least 18 years of age.