Quick Service Restaurant Shift Lead (Cinnabon, Johnny Rockets, Auntie Anne's) $17.00-$19.00hr. plus tips, company benefits ,
Summary
Leads daily operations at a quick-service restaurant, managing staff, customer service, and food safety while handling cash transactions and shift scheduling.
Introductory Period
From date of hire, there is a one hundred and eighty-day (180) introductory period for all new hires. Excellent attendance is required with schedule flexibility determined by business needs. During these 180 days, Fifth Avenue Restaurant Group will evaluate your performance to determine any areas of improvements, additional training or if employment dismissal is necessary.
Essential Job Functions. Duties include but are not limited to:
• Be in proper dress all the time (wear nametag, etc.).
• Present a professional appearance at all times.
• Be on time all the time. Your attendance is essential. Follow all CALL IN procedures if you will be absent.
• Responds and attends to patron requests and problems.
• Ensure accuracy in handling monetary transactions, personally and for all team members. Follows all cash register and cash/credit card handling procedures as required by policy and for your position.
• Treats all Team Members with courtesy, respect and professionalism.
• Ensures proper food quality and the work area is clean.
• Follows and has in-depth knowledge of proper food handling procedures and regulations.
• Schedules employee shifts and assists in other areas as needed.
• Leads and directs the work of others with creativity and flexibility.
• Oversee restaurant operations and personnel in the absence of management staff.