Quotes and Estimating Coordinator for a Fire Solutions Company in Australia (Home Based Part Time)
• Follow up outstanding defect and sales quotations with clients via phone and email.
• Build strong relationships with customers to maximise quote conversion.
• Respond to customer enquiries relating to quotations and proposed works.
• Record customer feedback and update quotation statuses within company systems.
• Convert approved quotations into jobs for scheduling and delivery.
• Prepare and complete major service quotations using company systems and templates.
• Liaise with the Operations Manager regarding quotation priorities and technical requirements.
• Maintain accurate quotation records and customer information.
• Monitor outstanding quotations and provide regular status updates.
• Assist with improving quotation processes and conversion rates.