R0007815: (Sr.) Applied AI Software Engineer in Windows Agent

AI is currently at the forefront of technological advancement, marking a transformative shift across industries. As a global cybersecurity leader, Trend Micro is committed to staying at the cutting edge of this evolution, with the goal of integrating AI technology to make the exchange of digital information safer and more secure. Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints.

The objective of TW Engineering Group 1 is to deliver the best endpoint security solutions that help commercial customers face cybersecurity challenges effectively. We are dedicated to protecting businesses of all sizes—from small and medium-sized companies to large enterprises—so they can operate securely and confidently in today’s digital world. By harnessing the power of AI, we aim to create innovative solutions that solve real-world problems and keep all of our customers safe.

Everyone in Group 1 has the opportunity to join different teams and share their knowledge and passion, contributing to real results for our customers. Along this journey, we look for people who not only bring strong technical skills but also a forward-thinking mindset—those who can leverage AI technology to challenge the status quo, enhance productivity, and build innovative solutions that truly make a difference. We believe in adopting AI-powered development workflows to help our engineers produce more reliable, and high-quality programs, and create scalable products faster. This helps us learn from our customers and build solutions that truly make a difference.

[Your Mission]

1. Leverage AI-assisted development tools (e.g., GitHub Copilot, ChatGPT or MCP servers) to boost development speed, enhance code quality, and accelerate prototyping.
2. Collaborate closely with stakeholders on requirement discussions, cross-team integration, and issue resolution.
3. Deliver features through the full development lifecycle, including planning, design, implementation, testing, deployment, and operation.
4. Create and execute test cases and scripts to validate software functionality, performance, reliability, and security.
5. Troubleshoot and debug complex issues by identifying root causes and implementing effective solutions.
6. Automate and enhance development and release processes to improve efficiency and reliability.

[What We’re Looking For]

1. Bachelor’s degree in computer science, engineering, or equivalent industry experience.
2. Familiarity with Windows and ability to troubleshoot environment/system-related issues.
3. Familiarity with one of the programming languages (e.g. C/C++, C#, Python, Golang, Rust).
4. Familiarity with one of the testing frameworks (e.g. Selenium, pytest and Robot Framework).
5. Familiarity with crash and performance analysis (e.g. Dump Analysis, WinDbg, Xperf).
6. Familiarity with version control systems (e.g. Git) and CI/CD processes (e.g. GitHub Action)

[Extra Skills We Love]

1. Knowledge in Enterprise network environment, virtualization, and Cloud technology.
2. Experience in scripting and querying languages (e.g. PowerShell, SQL, KQL).
3. Experience in agile development and iterative delivery process and approach.
4. Experience in test management platforms (e.g.TestRail)
5. ble to visualize design and test logic to improve test coverage and catch edge cases.