Racquet Sports Pro Shop Attendant
📍 Snowmass Club | Snowmass Village, CO
👥 Reports To: Racquet Sports Manager
📌 Supervises: None
📄 Classification: Non-Exempt
🎾 Join Our Racquet Sports Team
Are you passionate about racquet sports and delivering exceptional member experiences? Do you thrive in a dynamic, service-focused environment where no two days are the same?
Snowmass Club is seeking a Racquet Sports Attendant who brings energy, organization, and a strong commitment to hospitality while supporting tennis, pickleball, and padel operations.
🌟 What Guides Us
OUR MISSION
Inspire lasting memories and meaningful connections with all the comforts of home
OUR VISION
To be the Club of choice for work & play
OUR VALUES – Y.E.S.
✅ You Elevate Service – Excellence lives in the details
🤝 We Are One Team – Support each other and win together
🎭 Be a Host – Anticipate needs and create belonging
🌍 Embrace the Adventure – Stay curious and keep improving
✨ What You’ll Do
📞 Member Experience & Front Desk Operations
- Serve as the primary point of contact for members and guests
- Answer incoming calls and assist with inquiries
- Book court reservations, private lessons, and clinics
- Coordinate racquet sports events and activities
- Provide a welcoming, first-class experience for all members
🛍️ Retail & Pro Shop Support
- Assist members with merchandise purchases and special orders
- Promote and sell tennis, pickleball, and padel products
- Restock and organize merchandise displays
- Maintain cleanliness and presentation of the Pro Shop
🎾 Court Operations & Facility Maintenance
- Manage court reservations and assist with player pairings
- Prepare courts daily using established checklists
- Maintain clay and hard courts (watering, rolling, dragging, sweeping lines, clearing debris)
- Inspect and maintain nets, fences, windscreens, and court equipment
- Keep patios, walkways, and surrounding areas clean and organized
📦 Inventory & Equipment Management
- Track and record charge tickets and guest fees
- Manage demo racquets and ensure proper account charges
- Maintain inventory of racquet accessories and supplies
- Replenish items such as towels, ice, and cups
- Generate monthly court usage reports
🧼 Safety, Cleanliness & Organization
- Maintain a clean, safe, and organized facility
- Vacuum, dust, and clean the Pro Shop daily
- Manage laundry flow for towels
- Operate equipment such as blowers, rollers, and court tools
- Ensure readiness of all areas for daily operations
🏆 Team Contribution
- Communicate member feedback, concerns, and needs to management
- Attend staff meetings and contribute ideas
- Support team members and foster a positive work environment
- Stay informed on court conditions and communicate updates
- Perform additional duties as needed to support operations