Racquets/Fitness Desk
Welcome to the Pinehurst Family!
Much More Than Golf
We enjoy an active year-round lifestyle that takes full advantage of our mile-high setting and our down-to-earth feel. And just as living in Denver offers so much more than what might you see at first, Pinehurst is home to the area's best overall amenities and so much more. The mission of Pinehurst Country Club is to cultivate a safe, vibrant, inclusive community and a welcoming atmosphere where families of all ages and backgrounds feel at home and enjoy exceptional service and facilities.
Position Summary
Pinehurst Country Club is seeking a welcoming, organized, and service-focused Racquets/Fitness Front Desk Receptionist to serve as the first point of contact for members and guests. This position is responsible for handling phone calls, reservations, and member inquiries while supporting Tennis Shop sales and daily operations and delivering premier country club experience while upholding Pinehurst Country Club's standards of excellence.
Essential Duties & Responsibilities
- Answer the telephone; transfer calls to proper extensions; take messages for members and staff.
- Greet members and guests.
- Provide tennis/fitness schedules and other club information to members and guests.
- Supply towels, cups, and ice to members and guests; collect and process member payments for the accounting department.
- Take and record court reservations.
- Direct members and guests to their courts.
- Assist members and guests with Tennis Shop merchandise selections and purchases.
- Maintain the Tennis Shop and keep the storage area tidy.
- Report any complaints, feedback, or concerns from membership.
- Complete other appropriate assignments made by the Director of Racquets or Racquets Operations Manager.
- Follow all club policies, safety procedures, and service standards.
Qualifications
- High school diploma or equivalent (GED), or current enrollment with anticipated completion.
- Previous customer service or retail experience preferred.
- Tennis experience highly recommended.
Physical Requirements
- Must be able to reach, bend, stoop, stand, and lift up to 40 pounds.
- Must be able to sit for prolonged periods of time.
- Ability to work in a moderate noise level environment.
Schedule
- Part-time position.
- Flexible schedule including weekdays, weekends, and special events.
Compensation & Benefits
Benefits
Pinehurst Country Club offers a comprehensive range of benefits designed to support the well-being of our team members. All employees enjoy paid sick leave, complimentary meals during shifts, complimentary parking, employee merchandise discounts, and access to employee golf privileges.
Full-time employees are eligible for a robust benefits package, including medical insurance, paid time off, and participation in a 401(k)-retirement plan with company matching.
Compensation: $19.29/hour
Position to Close: 10/03/2026
Pinehurst Country Club is an Equal Opportunity Employer and values a diverse workforce committed to creating an inclusive environment for all employees and members.
Pinehurst Country Club is an equal opportunity employer committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other status protected by applicable law. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type.
We offer a drug, tobacco, and alcohol free workplace and emphasize service excellence in everything we do.
ANTHEM TRANSPARENCY IN COVERAGE - Machine Readable Files
The link below will take you to the Machine-Readable Files for Anthem that are made available as a result of the requirement set forth by the Transparency in Coverage Rule set by the federal government. The information will include negotiated service rates and out-of-network allowed amounts between the health plan and healthcare providers. The Machine-Readable Files are formatted to allow researchers, regulators and application developers to easily access and analyze data.