RADIATION ONCOLOGY ADMINISTRATIVE ASSISTANT

City/State:

White Plains, New York

Department:

Radiation Oncology_3

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

Day

Hours Per Pay Period:

75

Pay Rate/Range:

$27.6106 to $41.2605

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Position Summary

The Administrative Assistant for Radiation Oncology will report to the Practice Administrator and will provide administrative support to the department. Acts as subject matter expert for all patient facing administrative workflows including, but not limited to, accurate and timely patient intake, registration, scheduling and rescheduling of appointments, obtaining outside medical records, navigation of Aria treatment planning and scheduling system.

Essential Functions and Responsibilities Include the Following:

• Understands and adheres to the WPH Performance Standards, Policies and Behaviors

• Provides comprehensive support to the Practice Administrator to ensure day to day operations run effectively.

• Performs office assistant/associate functions for the department including patient scheduling, patient check in and check out, obtaining timely and accurate information for consultation appointments

• Responsible for environment of care assuring all patient care and waiting areas are clutter free, neat, and safe

• Principal trainer of new administrative support team members, including billing team, to ensure proficiency in EMR systems and understanding of patient throughput from initial scheduling through checkout

• Works closely with Practice Administrator and Cancer Center leadership for championing new patient experience and performance improvement initiatives

• Assists in developing and reviewing annual administrative support competencies to ensure continuous high performance of administrative support team

• Provides administrative support to Medical Director and Radiation Oncologists of the department which may include travel arrangements and assistance with scheduling department or external meetings.

• Maintains and orders department office supplies as needed

• Performs other duties as assigned.

Education and Experience Preferences

• High School Diploma or GED required. Graduate of an accredited college or university preferred.

• Minimum 3-5 years’ experience in healthcare administration required, hospital outpatient preferred.

• Familiarity with Epic and Aria preferred

• Proficiency in Microsoft Office required.

• Strong time management skills.

Core Competencies

• Strong Verbal and written communication skills.

• Able to multitask and manage time well, plays close attention to detail

• Strong planning and organizational skills

• Works well in fast paced environment under stressful situations

• Ability to deal professionally and efficiently with all levels of management and external constituencies.

• Position requires the utmost confidentiality due to accessibility of sensitive documents.

Physical /Mental Demands/Requirements & Work Environment

• May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) data base and may be accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS database can also be found at the hospital switchboard, saved on a disc.

• Ability to use computer for extensive periods of time

• Occasional lift and or move of 15 to 20 pounds.

• Requires frequent movement of the department and to other departments throughout the hospital.

• Ability to follow through on assignments without supervision

• Ability to take initiative and be creative with workflow

• Extended working hours may be necessary

Primary Population Served

All populations

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.

White Plains Hospital Medical Center is an equal employment opportunity employer. White Plains Hospital Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.