Radiology Administrative Assistant- Afternoon

Radiology Administrative Assistant

Location: Roseville – Administration Office
Schedule: Monday–Friday | 11:00 AM–7:30 PM
Work Arrangement: Hybrid Option Available
Employment Status: Full-Time | Non-Exempt
Reports To: Quality Control Manager

Make a Difference Behind the Scenes of Patient Care!

Are you organized, dependable, detail-oriented, and passionate about providing exceptional customer service? Join our team as a Radiology Administrative Assistant, where your work plays an important role in supporting radiologists, hospitals, clinics, and ultimately, patient care.

In this fast-paced role, you'll help keep our 24/7 radiology workflow running smoothly by ensuring imaging studies and supporting documentation reach the appropriate radiologists in a timely and accurate manner. You'll collaborate with healthcare professionals, coordinate critical requests, troubleshoot workflow issues, and provide essential administrative support to our radiology team.

If you enjoy multitasking, problem-solving, and working in a team-oriented healthcare environment, we'd love to hear from you!

What You'll Do

• Coordinate Radiology Workflow: Monitor incoming imaging studies and ensure all required images, patient histories, and paperwork are received and complete.
• Manage Worklists: Review, identify, and assign imaging exams to the appropriate radiologist worklists, prioritizing routine, urgent, and critical cases.
• Support Radiologists: Communicate with radiologists regarding requests, missing information, and workflow needs to help meet turnaround-time (TAT) expectations.
• Collaborate with Healthcare Teams: Frequently communicate with physicians, technologists, hospitals, clinics, and other healthcare professionals to coordinate care and resolve issues.
• Provide Exceptional Customer Service: Respond to incoming calls and client requests with professionalism, courtesy, and a solutions-focused approach.
• Handle Urgent Requests: Assist after-hours interventional clients by coordinating urgent requests and paging on-call radiologists when immediate follow-up is needed.
• Troubleshoot and Communicate: Document workflow concerns and escalate issues to the appropriate teams, including IT, shift leads, and the Quality Control Manager.
• Work as a Team: Support coworkers and contribute to a positive, collaborative, and dependable work environment.

What Makes You Successful in This Role?

We're looking for someone who is:

• Highly organized with excellent attention to detail.
• Comfortable multitasking in a fast-paced environment.
• Confident navigating multiple computer systems while managing phone calls.
• An effective communicator with strong customer service skills.
• A proactive problem-solver who can recognize and address workflow challenges.
• Professional, courteous, and comfortable communicating with healthcare professionals.
• Dependable, punctual, and committed to supporting the team.
• Flexible and able to adapt to changing priorities.

Why Join Our Team?

• Monday–Friday schedule.
• Hybrid work option available.
• Opportunity to work alongside experienced radiologists and healthcare professionals.
• Meaningful work supporting timely diagnostic services and patient care.
• Collaborative team environment where your contributions make a difference.

Be Part of Something That Matters!

Your attention to detail, communication skills, and commitment to excellent service help ensure that patients receive timely and accurate radiology services.

If you're ready to bring your organizational skills and positive attitude to a team that makes a difference every day, we encourage you to apply!