Radiology Department Secretary

Radiology Department Secretary

Job Duties:

· Answer and direct incoming calls

· Schedule radiology examinations and coordinate appointments with patients, providers, and other departments

· Verify demographic information, physician orders, and required documentation

· Maintain accurate patient records, examination logs, schedules, and department files

· Enter, update and verify patient information in the hospital information system

· Assist with obtaining and tracking physician orders, authorizations, and required documentation

· Communication with technologists, nursing staff, providers, and outside facilities regarding examination scheduling

· Maintain confidentiality of patient information and comply with HIPAA regulations and hospital policies

· Support department workflow by communicating scheduling changes, delays, and other operational updates

· Perform other related duties as assigned to support the effective operation of the Radiology Department

Qualifications:

· Previous clerical, receptionist, medical office, or healthcare experience preferred but not required

· Basic computer skills and proficiency in data entry and office software

· Strong organizational, communication, and customer service skills

· Ability to maintain accurate records, manage multiple tasks, and protect confidential information

· Familiarity with medical terminology, hospital information systems, and scheduling preferred, but not required