Radiology Operations Coordinator

Job Duties:

• Accurately schedule onsite radiologist shifts using QGenda.
• Coordinate neighboring physician coverage and remote contrast assignments.
• Distribute remote diagnostic mammography sites and assign PM coverage as needed.
• Adjust schedules promptly to reflect last-minute changes.
• Assign cases to the appropriate radiologist based on specialty.
• Field calls and messages from radiologists to assist with daily workflow.
• Respond to internal staff inquiries to facilitate report completion and case assignment.
• Assist with imaging assignment duties during call-outs or short staffing.
• Provide back-up training for new hire radiologists when primary trainer is unavailable.
• Solve first-level IT issues and escalate as needed.

Education and Experience:

• High school diploma required. Degree in Healthcare Administration, Radiologic Technology, Health Information Management, or a related field preferred.
• 3+ years’ experience in scheduling and/or customer service

Knowledge, Skills, and Abilities:

• Strong organizational and time-management skills.
• Exceptional written and verbal communication.
• Technical troubleshooting and first-level IT support.
• Analytical thinking and problem-solving.

Work Environment & Physical Requirements:

• A high-speed internet connection with a minimum download speed of 25 Mbps and upload speed of 5 Mbps.
• Internet service must be reliable and consistent, capable of supporting video conferencing, remote desktop access, and secure data transmission.
• A backup internet solution is required in case of service interruptions.