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Rapid-Response Network Engineer: Incident Mastery & DevOps

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Summary

A Senior Network Rapid Response Engineer at JPMorgan Chase leads the NRR team in incident and problem management: handling major incidents, mentoring engineers, and driving 24x7 operational excellence while restoring services across Cisco/Juniper equipment, firewalls, load balancers, proxies, and monitoring tools.

JPMorgan Chase & Co. is seeking a Senior Network Rapid Response Engineer to lead the NRR team in incident and problem management. The role involves managing major incidents, mentoring engineers, and driving 24x7 operational excellence across diverse network environments.

You will work with Cisco/Juniper equipment, firewalls, load balancers, proxies, and monitoring tools to rapidly restore services and reduce incidents, while communicating clearly with stakeholders and leveraging Agile methods.

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