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M CROWD RESTAURANT GROUP

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Razzoos Bartender (44618)

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Summary of Bartender Position:

The Bartender provides prompt, friendly service while accurately preparing high quality alcoholic beverages and providing attentive food and drink service to guests.

Licensing Requirements:

  • Valid Food Handlers Certification
  • Valid Alcohol Service Certification

Duties & Responsibilities:

  • Welcome and greet guests, ensuring they feel comfortable and receive attentive, personalized service
  • Inform guests of specials, promotions, menu items, ingredients, and menu changes
  • Take beverage/food orders from guests and beverage orders from servers
  • Prepare and serve alcoholic and non alcoholic drinks consistent with the Company’s standard drink recipes
  • Learn the names and personally recognize our regular guest
  • Record drink orders accurately and immediately after receipt into the register system
  • Conduct age verification for alcoholic service following ABC requirements and Company procedures at all times
  • Manage guest liquor consumption effectively and in accordance with ABC requirements and Company procedures
  • Accept guest payment, process credit card charges and make change (if applicable)
  • Wash and sterilize glassware. Prepare drink garnishments
  • Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages
  • Clear and reset tables in bar area
  • Present drink/food menus, make recommendations and answer questions regarding beverages/food
  • Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas
  • Receive and serve food orders to guests seated at the bar
  • Answer phone and provide superior guest service
  • Report all equipment problems and bar maintenance issues to restaurant manager
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or director

Knowledge, Skills, & Abilities:

  • Knowledge of menu items, ingredients, and daily specials
  • Basic understanding of bar operations, sanitation, and responsible alcohol service
  • Able to communicate clearly and effectively with guests and team members
  • Strong customer service and communication skills
  • Ability to multitask and work efficiently in a fast paced environment
  • Ability to prepare beverages quickly and consistently
  • Ability to maintain clean and organized bar area
  • Ability to work effectively with peers and provide excellent guest service
  • Proficiency in basic math, with the ability to accurately handle cash, credit card, and other payment transactions while operating a point of sale (POS) system
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See also

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