Real Estate- Branch Director
Posted Updated
We are currently seeking qualified candidates for multiple Branch Manager opportunities throughout Western New York.
Objectives:
- To create a “Model Branch” consistent with the Company’s Vision, Mission and Core Values
- To grow the Branch to “Optimum” levels in terms of goal-oriented Agents and their individual, per person productivity and market share within the Branch Primary Market Area
- To build a team of goal-oriented Agents who together achieve and exceed Branch listing inventory, unit sales and SCSL goals (“Same Customer Service Level” in each of the Company’s Core Businesses--HUNT Mortgage, Network Title Agency, HUNT Insurance and HUNT Homeowners Club)
Functions:
Recruitment: Together with the Regional Vice President and the Business Development Manager, determines
- the Branch Primary Market Area (“PMA”)
- the current Market Share in the PMA
- the desired PMA Market Share
- the current capacity of the Branch Office
- the optimum sales staff size in light of Market Share Goals and optimum Branch capacity
Selection: Independently or upon recommendation of the Business Development Manager, makes the final hiring decision on all Agents recruited for the Branch.
Training:
- Demonstrates sales skills mastery in group meetings and in the field with Agents
- Coaches all Agents that express such a need/desire on personal production, utilizing the “Integrity Coaching” method and system
- Demonstrates mastery of and accurately interprets data derived from HUNT systems and tools including Profit Power, The Customer Service Center, LeadRouter, Collateral Analytics, the Agent Dashboard (“AMP”), , , TeamERA, Seller Select, The Hunt Hotline and the Company’s proprietary Buyer Agency program (“Buy Design”)
- Demonstrates mastery of Listing Inventory Management and successful listing and marketing strategies
Management:
- Together with the Regional General Manager and the CFO, develops monthly and annual listing inventory, unit and sales volume and SCSL goals via the HUNT Annual Planning System
- Educates Agents and Staff on, and enforces where necessary all Corporate Polices and Procedures, Local MLS Rules, National Association of Realtors Code of Ethics and State License Regulations
- Completes and submits all required monthly Branch Reports
- Creates the very real impression that the Branch operations run smoothly by hiring, training, supervising and evaluating Branch Administrative Personnel according to Company Standards of Practice and Policies and Procedures
- Monitors and manages all Branch leads and other inbound prospect activity
- Maintains the Branch physical plant and grounds according to Company standards
- Maintains appropriate staffing during normal hours of operation
The Motivational Environment:
- Openly and vigorously demonstrates:
- The Organizational Vision, Mission, Core Values and Core Competencies
- The Code of the HUNT Agent
- All unique-to-HUNT and ERA value-added differentiating factors
- Creates a “High-Performance” sales culture as measured by per person productivity and Same Customer Service Level through
- Regular and meaningful recognition for individual Agent successes and contributions to the Team success
- Weekly sales meetings designed to either train on skills or education on our products and services
- Leadership by example through training in the field
- Demonstration of the appropriate work ethic for success in the real estate industry
- An energy that encourages Agents’ presence in the Branch
- Creates a focus on, and commitment to achieve Branch Production Goals
- Creates a climate for peer-to-peer accountability through personal participation in a “Lifeline” Group and a Leadership Forum and encourages the creation of Agent Forums within the Branch
- Holds an annual election for a minimum of 3 Branch Agent Advisors and leads monthly meetings of this group; Appoints on of the elected Agent Advisors to represent the Branch Regionally as its Senior Advisor
- Within the Branch Financial Plan, develops and implements special promotions and Branch team-building events