Real Time Crime Center Analyst (RTCC)

JOB SUMMARY

The Real-Time Operations Center (ROC) Analyst is responsible for assisting personnel of the Brookhaven Police Department via the Real-Time Operations Center. The incumbent performs all duties of a Criminal Intelligence Analyst and Public Safety Analyst, while participating in the daily operations of the units. This position reports to the Real-Time Operations Center Supervisor.

ESSENTIAL JOB FUNCTIONS:

• Performs intelligence analysis; aids in clarification of cases with multiple suspects and witnesses or involving multiple businesses; assists in the investigation of major cases with multiple suspects, a pattern, or similar trends.
• Performs tactical crime analyses, strategic crime analyses, and administrative crime analyses.
• Inputs, accesses, and queries data in various County, State, and Federal computer systems, including Geographical Information Systems (GIS), Computer Aided Dispatch (CAD), Police Record Systems, Georgia and National Crime Information Center (GCIC/NCIC) databases, and other systems. Utilizes computer to enter and retrieve data, sort, and record files.
• Make use of real time crime center software, license plate reader software, and all other available law enforcement technologies to coordinate crime solving efforts in relation to active calls for law enforcement service, ongoing investigations, and police requests.
• Detects and responds to active public safety dispatches from multiple real time sources such as ChatComm 911 dispatch, closed circuit television cameras (CCTV), video wall displays, live and previously recorded DOT cameras, license plate reader cameras, phone calls, and other sources.
• Detects and verify field device failures. Responds to device failures, including actions such as confirmation of failure through use testing, acknowledgement, documentation, reporting, and following up. Maintains ongoing records pertaining to the status of all cameras within the Real Time Operation Center’s granted access.
• Communicates with law enforcement officers via police radio, emails, messaging, and other mediums to convey information related to active incidents or post-incident investigations.
• Participates in Drone as First Responder (DFR) operations as needed. DFR has the primary function of providing real-time, decision quality data to the department in the form of aerial support and radio communications.
• Ensures all FAA guidelines are followed.
• Remotely operates aircraft once it has been determined that a reported or known incident can be aided by aerial intelligence and the use of the UAS is within department guidelines.
• Ensures proper evidence procedures are followed to ensure integrity of video evidence obtained from UAS.
• Testifies in Court: may be called to testify as the owner of a voice on a 911 and Call Center recording and/or to be a witness concerning incidents they were present for and observed.
• Participates in special projects.
• Works with other law enforcement agencies as necessary.
• Attends department meetings, seminars, and training sessions.
• Performs other related duties as required or assigned.