Receiving Team Member (Trussville)

Position Reports to: Warehouse Assistant Store Manager

Position Description:

The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell.

Capability Requirements: The individual must…

1. Love our Lord and commit to our mission…

We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

2. Embody and embrace our values…

• 
  Urgent Pursuit
• 
  Sacrificial Service
• 
  Intentional Development
• 
  Clear Communication
• 
  Complete Alignment
• 
  Excellent Execution

3. Have excellent customer service skills with an upbeat, positive, and joyful demeanor

4. Able to work outside in all year-round temperatures (i.e., freezing winter through Alabama summer temperatures exceeding 100*)

5. Able to kindly, but firmly enforce VTS policies on non-accepted items

6. Repeatedly lift 50+ pounds unassisted

7. Quickly and efficiently evaluate “keep or trash” for all donated items

Time Requirements:

This position will require between 32-40 hours per week depending on need and availability.

Travel Requirements:

Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)

Position Duties:

The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell.

• 
  Excellent Customer Service
• • 
    Greet every customer and treat them with respect, optimism and joy at all times
  • 
    Answer any and all questions for customers
  • 
    Assist with any customer needs
  • 
    Properly thank each customer for their business and donation
  • 
    Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
  • 
    Share the vision and mission of Vapor Ministries with customers

• 
  Receiving
  • 
    Quickly and efficiently unload all donor vehicles
  • 
    Inspect each donated item for quality and condition and sort to proper department or trash
  • 
    Maintain a clean and organized donation area throughout the work day
  • 
    Remove all trash/recycling to the dumpster areas
  • 
    Retrieve and load furniture for customers that are sold inside the store

• 
  Opening/Closing
  • 
    If scheduled to open or close, perform and complete the opening/closing checklist procedures

• 
  Housekeeping
  • 
    Ensure a properly organized workspace during operating hours
  • 
    Close receiving and the warehouse and leave it organized, stocked, and ready to be used the next work day

• 
  Trash & Exterior Excellence
  • 
    Maintain the cleanliness of the dumpster and overflow areas
  • 
    Maintain the cleanliness and visual excellence of the exterior areas of the store

Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.