Receptionist (26582)

Who we are:

Harris Ranch Beef Company is a family-owned company in the heart of the San Joaquin Valley. Its founding over 30 years ago started an unwavering tradition of producing beef at its finest. An industry leader, Harris Ranch Beef Company controls all aspects of beef production, from our feedlot to our innovative processing facility. The end result is wholesome, grain-fed beef known throughout the West for quality, consistency, and delicious flavor. We owe our success to our friendly, driven employees who thrive in our fast-paced environment. To reward their hard work, we offer our employees a wide variety of competitive benefits to support their health and wealth, such as:

• Health, Dental, & Vision Insurance
• Weekly Pay
• Career growth opportunity
• 401(k) with up to 3% company match
• Life Insurance
• Paid Vacation
• Accident, Critical Illness, & Short-Term Disability Insurance

Join the Harris Ranch Beef family and see how far your drive can take you!

SUMMARY

The Receptionist & Customer Service Representative is responsible for managing the company switchboard and reception area while providing professional and timely customer service. This position serves as a primary point of contact for customers, visitors, vendors, and employees and provides support to the sales team and executive accounts.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Answer and direct incoming calls professionally.
• Greet and assist visitors, customers, and vendors.
• Respond to customer questions, requests, complaints, and concerns by phone and email.
• Contact customers regarding order needs and process orders in the computer system.
• Follow up on customer specifications, order changes, and delivery needs.
• Review order fill accuracy and communicate changes with the sales team.
• Track warehouse items to help ensure product availability.
• Coordinate shipments of Point of Sale materials for branded customers.
• Receive, sort, and distribute mail and packages.
• Coordinate FedEx, UPS, and other deliveries.
• Maintain the reception and visitor areas.
• Perform general clerical duties including filing, copying, scanning, and data entry.
• Provide administrative support to the sales team, Office of the Chairman, and other departments.
• Perform other related duties as assigned by management.