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citicclsa

Receptionist, Administration

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Position Description

The Receptionist is responsible for providing front-of-house support, coordinating in-house events, managing deliveries and mail, and supporting general administrative and facilities tasks. This role ensures a welcoming environment for visitors and guests, maintains smooth daily operations, and supports the overall efficiency of the office. This is a key role that involves interaction with both internal teams and external stakeholders.

Key Areas of Responsibilities

  • Reception duties: visitor booking into the 8BG portal, meeting room management, answering phones and greeting guests, ensure rooms are cleared after meetings and manage comfort levels of the rooms

  • Coordinate with Roadshow team on in-house events: Access Days, CLSA U, Group lunches

  • Receiving deliveries – (water, soft drinks, cereal) from loading bay

  • Distributing and collecting mail, franking post, booking couriers/DHL, loading bay booking for deliveries and raising permits

  • General administration/facilities assistance

  • Support with ordering of supplies and consumables for the office

  • Other ad hoc duties as required.

Requirements

  • Good written and verbal communication skills

  • Previous experience within a reception/office environment

  • Practical approach to problem solving

  • Sound technical skills

  • Good Interpersonal / communication skills

  • Cost awareness

  • Good team player

  • Required to comply with company procedures and policies

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