Receptionist & Administrator
An exciting opportunity has arisen for a highly organised and customer-focused Receptionist & Building Team Administrator to join our team based at a prestigious office and residential development in the heart of Mayfair.
This dual-role position combines front-of-house excellence with administrative support, ensuring a seamless experience for occupiers, visitors, residents, and clients while supporting the wider building management team.
Key Responsibilities
- Deliver a professional and welcoming front-of-house experience for all visitors and occupiers.
- Manage reception enquiries, telephones, visitor management systems, and the reception inbox.
- Coordinate meeting room bookings and ensure spaces are prepared and presentation-ready.
- Act as a lobby host during busy periods and support building events.
- Maintain excellent knowledge of the building, local area, and occupier activities.
- Support the Building Management and Lifestyle teams with administrative tasks, document management, and communications.
- Assist with scheduling meetings, tours, appointments, and team events.
- Support invoice processing, expense tracking, sustainability initiatives, and occupier communications.
- Build positive relationships with occupiers, retailers, and service partners.
- Ensure compliance with Health & Safety procedures and maintain security awareness.
Hours: 40 hours per week, shifts between 7am and 5pm, Mon-Fri
Salary: £36,954 per annum
- Previous experience in a Receptionist, Front of House, Administration, or Customer Service role.
- Excellent communication, organisational, and multitasking skills.
- Professional presentation and a strong attention to detail.
- Proactive, adaptable, and able to work effectively in a fast-paced environment.
- Confident using Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Experience within property, facilities management, or corporate environments is desirable.
- Knowledge of visitor management systems and Health & Safety processes is advantageous.
If you're passionate about delivering exceptional service and enjoy a varied role that combines customer interaction with administration, we'd love to hear from you.
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.