Receptionist

The Medical Office Receptionist will answer phone, greet patients, and coordinate with facility staff to move patients through a pre-determined schedule of intake events at facility.

Full time: Hourly

Days and some weekends

Responsibilities:

• Welcomes patients and visitors to the facility by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
• Answer incoming calls and keep accurate log of all phone calls. Transfer calls to appropriate staff as necessary.
• Assists ill or distraught patients as necessary. Telephones transportation team or family members when necessary for transportation.
• Maintains reception area in a neat and orderly condition.
• Assists patients with insurance papers and billing questions.
• Opens and sorts office mail. Delivers outgoing mail to the post office at end of day.
• Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
• Complete various clerical and reporting duties as necessary.
• Take temperature of all incoming staff and visitors and record in a log.
• Assist with patient intake process as needed, include property inventory, patient orientation, and EMR onboarding.
• Other duties as assigned by management.