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CBI Bank & Trust

Receptionist

Posted Updated
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Make a great first impression. Learn the business. Build your career.

If you enjoy helping people, staying organized, and being at the center of activity, our Receptionist position could be a great opportunity to begin or continue your career in banking.


As one of the first people our clients and visitors interact with, you'll play an important role in creating a welcoming and professional experience. You'll also have the opportunity to interact with professionals throughout the Bank, learn how different departments work together, and gain exposure to a variety of areas within the financial services industry.


For someone who is curious, eager to learn, and interested in growing professionally, this position provides a great foundation for exploring future career opportunities within the Bank.


What You Will Do

In this role, you will help keep our office welcoming, organized, and connected. Responsibilities include:

  • Greet clients and visitors in a friendly, professional manner and help connect them with the appropriate person or department.
  • Answer incoming telephone calls, assist with general questions, route calls, and take messages as needed.
  • Provide helpful and responsive service to both clients and fellow associates.
  • Assist with routine administrative and clerical responsibilities, including forms, reports, directories, and other office needs.
  • Sort and distribute mail and coordinate incoming and outgoing packages.
  • Assist other departments with projects such as mailings, reports, and other administrative needs.
  • Use Bank systems and resources to help direct clients and visitors to the appropriate associate.
  • Maintain confidentiality and follow Bank policies related to privacy, security, and technology.
  • Help create a positive experience by demonstrating professionalism, integrity, accountability, and respect in every interaction.
  • Support additional projects and responsibilities as opportunities arise.

Learn, Connect & Grow

You'll have the chance to:

  • Build relationships and network with professionals throughout the Bank.
  • Learn how different departments work together to serve our clients and communities.
  • Gain exposure to a variety of banking functions and potential career paths.
  • Develop valuable communication, customer service, organization, and business skills.
  • Take on projects that provide opportunities to learn beyond your day-to-day responsibilities.
  • Build a strong foundation for future growth opportunities within the Bank.
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