Receptionist

Key Responsibilities:

- Greet and welcome visitors in a warm and friendly manner onboard a cruise ship

- Answer and direct incoming phone calls to the appropriate department or individual

- Maintain a clean and organized reception area

- Manage incoming and outgoing mail and packages

- Schedule and coordinate appointments and meetings

- Assist with administrative tasks such as data entry, filing, and photocopying

- Communicate with clients and employees in a professional and courteous manner

- Provide basic information about the company and its services to visitors

- Handle inquiries and resolve any issues or concerns in a timely manner

- Collaborate with other departments to ensure efficient and effective communication and workflow

- Maintain confidentiality of sensitive information and adhere to company policies and procedures

Qualifications:

- High school diploma or equivalent

- Previous experience in a receptionist or customer service required

- Excellent communication and interpersonal skills

- Strong organizational and multitasking abilities

- Proficient in Microsoft Office and other basic computer skills

- Ability to remain calm and professional in a fast-paced environment

- Attention to detail and accuracy

- Ability to work independently and as part of a team

- Flexibility to work occasional evenings and weekends as needed