Receptionist - Customer Care - Juneau

Receptionist - Customer Care - Juneau

Department: Tribal Operations

Exemption Status: Non-Exempt

Pay Grade(s): 8 ($27.79+ DOE)

Purpose: The Receptionist manages the telephone switchboard, receives guests at designated Tlingit & Haida (T&H) office location and provides clerical support to Tribal Operations & other areas within T&H.

Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation:

• Primary reception for designated T&H office location, receive and redirect all incoming calls, take, and relay messages, as necessary
• Welcome visitors, guests, and clients; give proper direction; use tact and discretion in the degree and type of information given
• Maintain the reception area in an orderly and professional state
• Receive and distribute mail and inter-office deliveries for designated office location
• Maintain a log of certified, registered, and express mail
• Maintain a log of packages received
• Process outgoing mail daily
• Report problems with copy equipment, telephone, postage machine or any equipment maintained by designated office location to appropriate vendor or other service contractor
• Monitor vehicle reservations, sign in/out sheet, and mileage reports for the GSA vehicles assigned to the designated office location
• Maintain the schedule for conference rooms
• Maintain conference room equipment
• Ensure conference room is clean and organized daily
• Provide department clerical assistance as needed
• Other duties as assigned