Receptionist

Position Summary
The Receptionist will answer incoming calls, take messages and offer assistance to customers by directing their calls and greeting them in the waiting area. This position is also responsible for a variety of administrative or clerical functions in support of the organization.

Key Responsibilities (Supervisory/Materials/Information)

Answers and transfers all incoming calls, takes messages, directs customer inquiries, notes the availability of office staff for their incoming calls.
Ensures that visitors are signed in the log book and are provided a Visitor’s security badge and staff notified of their arrival
Depending on location, may perform a variety of other functions including, but not limited to:

Receiving and sorting inter-office and external mail
Preparing outgoing courier waybills, postal mail etc.
Preparing bank deposit book daily recording incoming cheques
Splitting invoices and stuffing envelopes
Data entry for operations, finance, administration or other departments
Answering PARS line for operations
Other clerical duties as assigned

Education and Experience

High School diploma
Experience with a switchboard an asset

Competencies, Working Skills & Attributes

Ability to operate a switchboard / telephone
Strong interpersonal skills, able to work independently
Tactful and dependable
Strong communication skills, both verbal and written
Excellent concentration skills because of frequent interruptions
Experience with computer applications, including Microsoft Office
Excellent attention to detail
Solid data entry skills

Working Conditions, Mental Effort & Physical Requirements

Occasional lifting up to 20lbs may be required
Must work under deadlines and related stresses in a timely and efficient manner
Must be able to professionally handle various personnel and other situations as they arise
Ability to sit for extended periods of time
Ability to focus on computer screen
Manual dexterity required to use desktop computer, sort documents and mail, etc.