Receptionist

About the role

At Servigroup Hoteles, we are selecting a RECEPTIONIST for our Hotel Servigroup Pueblo Benidorm. The selected candidate will play a key role in contributing to our customers' satisfaction.

At Servigroup Hoteles, you are the protagonist. The combination of your talent and passion with our desire to grow alongside you has no limits. Together, we will move forward with the steady step of a great company. Together, we will turn the future into an exciting story.

What you'll do

• Handle the reception, welcome, check-in, and check-out of customers.

• Execute customer service duties at the reception during the night shift.

• Carry out management tasks related to the occupancy, reservation, and sale of pitches.

• Perform tasks related to invoicing and collection from direct customers, and credit for agencies.

• Supervise and monitor the security and rest of the customers.

• Relay telephone calls, correspondence, and messages to customers.

• Carry out the registration, control, and filing of correspondence, invoicing, and department-specific documents.

• Collaborate on advertising measures and actions.

• Perform email operations and other customer service tasks.

What we're looking for

Higher-level Vocational Training

1 to 2 years

Essential language: English

• Previous experience in the position

• Ability to work in a team.

• Proficiency in office automation and knowledge of hotel management software.

• Good image and customer service skills.

• Availability to work rotating shifts

• Extroverted person with people skills and versatility