Receptionist / Information and Records Clerk

Job Title: Receptionist / Information and Records Clerk

Position Summary

Dhaka Technologies Limited Company (DTLC) is hiring a Family Safety Receptionist (Information and Records Clerk) on behalf of the Florida Department of Children and Families (DCF) in Inverness, Florida.

DCF Family Safety Receptionist to work in the Service Center assisting customers.

DCF Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints. Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary.

Pay Rate: $15.00/hr (fixed).

Responsibilities

• Answer Incoming Calls
  
• Answer door and assist clients/families that come to the office
  
• Outgoing / Incoming Mail Delivery - Postage Machine
  
• Tidy up Play Room (when used)
  
• Closure Letters
  
• Case Filing (file)
  
• Forms (use Share Drive)
  
• Assist with employee interviews
  
• Accept Supply Deliveries (put in supply room)
  
• Deliver Faxes (end of day)
  
• Replenish Copier Paper (end of day)
  
• Empty Recycle Boxes (end of day Tuesday and Friday)
  

Required and Desired Skills

• Ability to speak and understand English (Required)
  
• Work experience in professional office environment (Required, 2 years)
  
• Experience with customer facing customer service in a professional office environment (Required, 1 year)
  
• Ability to use office equipment, postage machine, copier, fax machine (Required)
  
• Professional appearance and courteous to customers (Required)
  
• Experience in mail room processes and machines (Required)
  
• Lives within 30 miles of work location (Required)
  
• Experience assisting with employee interviews (Highly desired)
  
• Experience with supply management (Highly desired)
  
• Previous experience working for the State of Florida (Highly desired)
  
• Experience using Share Drive (Desired)
  

Work Requirements

• This is an onsite position at the DCF office at 403 W. Highland Blvd, Inverness, FL 34452.
  
• Usual schedule: Monday to Friday, 8:00 AM to 5:00 PM. No weekend work or overtime required.
  
• This contract is open to W2 or 1099 candidates only. Corp-to-Corp (C2C) candidates will not be considered.
  
• The final interview will be conducted in person.
  

How to Apply

Qualified candidates should email their resume to talent@dhakatech.us with "Receptionist / Information and Records Clerk (815147)" in the subject line.