Receptionist - Insurance Agency (Growth Opportunity)
Job Description
Lighthouse Insurance Agency is hiring a Receptionist to be the first voice and face our clients and visitors meet at our Fairfield, OH office. You'll handle front-desk duties, phone coverage, processing client payments, and supporting our Account Managers with day-to-day administrative tasks that keep their books running smoothly.
This role is a great fit if you're looking for a steady, people-facing office job - and if down the road you're curious about taking it further, we'll help. Employees in this role who want to grow into licensed insurance work can pursue their Ohio Property & Casualty license with the agency's support, opening the door to an Account Manager career path. There's no obligation to go that direction - plenty of people thrive long-term in this role exactly as it is - but the option is there for anyone who wants it.
Benefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Hands on Training
- Mon-Fri Schedule
- Career Growth Opportunities
Responsibilities
- Greet clients and visitors and answer incoming calls, directing them to the right team member
- Process client payments and maintain accurate payment records
- Provide administrative support to Account Managers - data entry, filing, document preparation, and scheduling
- Maintain a welcoming, organized front office
- Assist with mail, supplies, and other day-to-day office operations
- Help prepare routine client correspondence and documents
- Support the team with special projects as needed
- Optional growth track: begin cross-training on policy service tasks and work toward licensing if interested
Requirements
- Friendly, professional phone and in-person manner
- Strong organizational skills and attention to detail
- Comfortable handling payments and sensitive client information accurately
- Basic computer proficiency (email, scheduling tools, data entry)
- Reliable and punctual - this is the first impression clients get of the agency
- No insurance experience or license required to start
- High school diploma required