Receptionist/Intake Specialist

Job Description

At Medig, we believe that the journey to better health begins the moment someone walks through our front door in Lake City. We are searching for a kind and organized Receptionist/Intake Specialist to become the welcoming face of our clinic.

You are not just managing a schedule; you are setting the tone for the care our patients receive. If you are someone who thrives on making others feel comfortable and valued, you will fit right in with our small, tight-knit group. Our clinic values open communication, genuine empathy, and a supportive atmosphere where everyone helps each other succeed. You will be the first person people see when they need help, and your presence will make a tangible difference in their day.

If you enjoy connecting with people and want to work in a role where your daily work truly supports the well-being of your community, we would be delighted to meet you.

Work Location: 484 SW Commerce Drive Lake City, FL 32025 Suite 105

Working Hours: Monday - Thursday (8AM - 7PM)

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Hands on Training
• 8 paid holidays per year
• Monday-Thursday Schedule
• No Weekends

Responsibilities

• Speaking to new patients calling in for the first time to schedule an appointment and getting accurate patient information.
• Checking in and checking out patients.
• Answering incoming calls and directing calls as needed.
• Scheduling patients for follow up appointments.
• Scanning/uploading documents to patient’s electronic medical chart.
• Keeping our common areas tidy and welcoming for every visitor who enters our space.

Requirements

• Strong verbal and written communication skills.
• High level of empathy, patience, and professionalism when speaking with or assisting patients.
• Attention to detail.
• High school diploma or equivalent.
• Previous experience in a medical office or patient-facing role is a plus.