We are looking for a friendly and organized receptionist to join our co-working space in Midtown Raleigh. Responsibilities include answering phones, greeting members and guests, and assisting with our virtual mail service by sorting and managing mail for clients. Ideal candidates will have strong communication skills, be detail-oriented, and comfortable handling multiple tasks in a professional environment. This is a part-time role (20 hours/week, weekdays during business hours).

Front Desk Receptionist

Location: Midtown Raleigh, NC

Job Type: Part-Time (20 hours/week)

About Us

We are a professional co-working space that provides private offices, virtual mail services, and a collaborative environment for a wide range of businesses. Our mission is to create a welcoming, efficient, and professional experience for all members and visitors.

Position Overview

We are seeking a reliable and personable Front Desk Receptionist to serve as the first point of contact for our members, guests, and callers. This individual will manage phone calls, assist with our virtual mail service, and provide general front desk support to ensure smooth day-to-day operations.

Key Responsibilities

• Reception & Phone Management
• Answer and route incoming calls promptly and professionally.
• Greet members and visitors, providing assistance as needed.
• Maintain a positive and welcoming environment at the front desk.
• Mail Services
• Sort, log, and distribute incoming mail and packages for members.
• Assist with virtual mail service, including scanning or notifying members of mail availability.
• Ensure mail-handling procedures are accurate and secure.
• Member & Office Support
• Assist members with general inquiries and provide information about services.
• Coordinate with building management and internal team for office needs.
• Support administrative tasks such as scheduling appointments or preparing front desk materials.
• Facility Presence
• Maintain cleanliness and organization of the reception area.
• Monitor visitor access and enforce co-working space policies.

Qualifications

• Previous experience in a receptionist, customer service, or administrative role preferred.
• Strong communication and interpersonal skills with a professional phone manner.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Comfortable with technology, including phone systems, email, and basic office software.
• Reliable, punctual, and detail-oriented.

Schedule & Compensation

• Hours: 20 hours per week during regular business hours (Monday–Friday, 9 AM – 5 PM).
• Compensation: Competitive hourly rate, commensurate with experience.