Receptionist

Job title/position\: Receptionist

Number of positions\: 1

Function and Business Unit\: Central Services – Facilities

The role is to create a welcoming environment for the organization, its clients, and guests manage our front desk daily and to perform a variety of administrative and clerical tasks.

Key responsibilities\:

· Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately

· Receiving and sorting daily mail

· Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)

· Provide basic and accurate information in-person and via phone/email

· Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

· Order front office supplies and keep inventory of stock

· Update calendars and schedule meetings

· Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing

Skills and attributes required for the role\:

Skills\:

· Good communication skills

· Customer handling

· Friendly and Approachable

· Presentable

· Telephone etiquette and the ability to respond professionally to clients on the telephone

· Interpersonal skills

· Active listening

Personal attributes\:

· Good attention to detail

· Positive attitude

· Professionalism and Confidentiality

· Flexibility to deal with diverse people

· Cooperative

Minimum requirements to apply for the role (including qualifications and experience)\:

· Grade 12

· 1 – 2 years’ experience in a reception role

· Computer Literacy

· Working knowledge of Microsoft Office