Receptionist

Responsibilities include but are not limited to:

• Greet visitors, answer phones, and direct calls appropriately • Be well spoken, clear and patient with all interactions • Remain calm and professional in stressful situations • Follow documented procedures and other duties as mutually agreed • Enforce and handle security compliance standards regarding visitor’s badges • Ensure that all visitors and guests sign in appropriately • Coordinate conference room reservations and room preparation • Maintain conference room standards as designated • Help resolve employee and customer concerns/issues • Lift large bundles of mail and make mail deliveries • Handle time-sensitive and confidential material • Perform duties and special requests as assigned by management and client • Participate in cross-training and be flexible to perform varying roles whenever necessary • Balance workload; provide guidance and direction to team • Serve as focal point for communication with customer and company personnel • Ensure operating and quality standards are met based on service objectives • Maintain accuracy of required reports, logs and measurements • Ensure the highest levels of customer care • Ensure adherence to business guidelines, safety & security procedures • Dressing in professional attire • Perform other tasks as assigned

• Minimum of 6 months customer service related experience

• High school diploma or equivalent (GED) required

• Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)

• Excellent communication skills both verbal and written

• Lifting up to 55 lbs with or without accommodations

• Willingness and availability to work additional hours if assigned

• Willingness to submit to a pre-employment drug screening and criminal background check

• Ability to effectively work individually or in a team environment

• Competency in performing multiple functional tasks

• Ability to meet employer's attendance policy