Receptionist
Posted Updated
Title: Receptionist
Department: Child and Family Services
Status: Regular Full Time
Pay grid: Salary Range 1 ($41,600.00 to $54,600.00 per year)
Reporting to: Office Manager
Summary of Duties:
Reporting to the Office Manager, the Receptionist is responsible for creating a welcoming environment and providing administrative support across various departments. The role involves greeting visitors, answering inquiries, and performing a variety of office tasks to ensure smooth operations.
Key Deliverables and Expectations:
- Greet visitors and create a positive, welcoming atmosphere.
- Answer multi-line telephone, greet callers, and assist with inquiries.
- Review and manage incoming and outgoing electronic communications in a timely manner.
- Screen, sort, scan, and distribute incoming and outgoing mail.
- Coordinate meeting room bookings and set up as required.
- Assist clients with completing forms, either electronically or in hard copy.
- Ensure all office equipment is functioning properly and place service calls when necessary.
- Maintain a clean, safe, and professional office environment at all times.
- Provide administrative support to teams as needed.
- Perform other related duties as assigned.
Experience and Attributes:
- High school diploma or equivalent.
- Training or certification in reception, office administration, or a related field.
- Outstanding written and verbal communication skills in the English.
- Ability to work both independently and collaboratively as part of various teams.
- Strong organizational skills with a keen attention to detail and excellent time management abilities.
- Capable of meeting deadlines, prioritizing tasks, managing multiple responsibilities simultaneously, and maintaining confidentiality.
- Strong proficiency in Microsoft Word, Outlook, Excel, and PowerPoint.
- Motivated self-starter and with strong interpersonal skills.
- Highly professional in all aspects of business, presentation and interaction with all stakeholders, clients, and Members.
- Must be able to provide a clear Criminal Record Check, including the Vulnerable Sector.