Receptionist
Description
Position Title: Receptionist
Position Type: Regular - Full-Time
Requisition ID: 45394
- Serve as the first point of contact for employees, candidates, guests, visitors, vendors, and service providers, creating a consistently welcoming and professional experience.
- Manage the end-to-end visitor experience, including check-in and check-out, host notification, temporary credentials, directions, visitor records, and coordination with Building Security.
- Answer, screen, and route incoming calls through the company switchboard and ensure voicemail messages reach the appropriate person or department promptly.
- Support new-hire and transfer onboarding, including welcoming employees, coordinating badge photos and identification, providing approved materials, and directing employees to orientation activities and meetings.
- Coordinate employee, contractor, and visitor badges and routine access needs; support offboarding by receiving returned company assets and arranging secure handoff to the appropriate internal teams.
- Support office safety and emergency preparedness by maintaining current reference materials, following established emergency and escalation procedures, assisting with drills and evacuations, and supporting visitor accountability.
- Coordinate incoming mail, packages, courier deliveries, dock calls, freight-elevator access, work-order requests, and other front-desk operational needs.
- Support meetings and events by coordinating visitor access, room logistics, catering arrival, basic supplies, and escalation of facilities or technology issues.
- Provide backup coverage for the Building Services Associate and Office Coordinator and respond to routine employee and visitor inquiries, directing more complex matters to the appropriate resource.
- Maintain accurate records and confidential information, promptly escalate safety, security, access, facilities, or service concerns, and identify opportunities to improve front-desk processes, communications, and service consistency.
- At least two years of administrative, reception, hospitality, or customer-service experience; corporate office experience is preferred.
- Associate degree or equivalent related work experience in an office, hospitality, administrative, or customer-service environment preferred.
- Proficiency with Microsoft Outlook, Teams, Word, and Excel, along with the ability to learn visitor-management, badge-access, switchboard, and work-order systems.
- Strong verbal and written communication skills and the ability to interact professionally with employees, leaders, visitors, candidates, vendors, and service providers.
- Excellent customer-service skills with the ability to remain composed, courteous, and solutions-oriented while managing multiple priorities.
- Strong organization, time-management, attention-to-detail, and follow-through skills.
- Ability to work independently, exercise sound judgment, protect confidential and sensitive information, and appropriately escalate safety, security, access, or service concerns.
- Reliable and consistent on-site presence during established reception coverage hours, with flexibility to support changing business needs.
Compensation Package: $42,300.00 - $56,500.00 . USD annually for a full-time position. In the event your schedule meets a part-time accomodation, the pay would be determined accordingly.
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.
Benefits: At McCain, we’re on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with applicable law and can vary by work level, location, and nature of the role. Additional benefit detail available during the application process.
Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work — and at home.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.
Job Family: General & Administration
Location(s): US - United States of America : Illinois : Oakbrook Terrace
Company: McCain Foods USA, Inc.