Receptionist
Here at Millennium Hotels UK where we value your skills, encourage growth by nurturing your personality, and your dedication rewarded. You'll learn not only from your fellow colleagues, but also through our M Academy, where you’ll be able to advance your career with apprenticeship and develop your career within our Brands.
We are currently looking for a friendly, professional, and guest-focused Receptionist to join our Front Office team at The Chelsea Harbour Hotel.
Key Information
- Role: Receptionist
- Hours: Flexible shifts, including evenings and weekends
- Salary: upto £27300pa
- Location: The Chelsea Harbour Hotel, SW10 0XE
What You'll Do
- Welcome guests and deliver exceptional customer service at all times.
- Manage check-ins, check-outs, and guest enquiries efficiently.
- Handle reservations, billing, and administrative tasks accurately.
- Build positive relationships with guests and personalise their experience.
- Resolve guest concerns professionally and effectively.
- Work closely with other departments to ensure a seamless guest journey.
What We're Looking For
- Previous experience in a hotel reception or front office role.
- Excellent communication and customer service skills.
- A positive, professional, and approachable manner.
- Ability to remain calm and organised in a busy environment.
- Experience with Opera Cloud is desirable.
- Flexibility to work a variety of shifts.
“At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer”.
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.
#CHHCaterer
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Basics
First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Have you ever been employed by Millennium Hotels and Resorts or any of its affiliates before?, Do you require any workplace adjustments for the interview or employment?, If you require any workplace adjustments for interview or employment, please specify details:, If you have the right to work in the UK, please specify which documentation., Will you now or in the future require sponsorship to work in the UK?, How did you learn about this opportunity?, If you are a current employee applying for an internal role, provide your email address registered with us along with the department and location where you work. Else, if you were referred by a Millennium Hotels and Resorts employee, provide their registered email address along with the department and location where they work.
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- Do you have the Right to Work in the UK?