Receptionist

Job Description

Class/Group: Hourly/Non-Exempt, Group IV

Reports to: Chief Marketing Officer

Pay Range: $17.51-$19.78/hr

Supervises: N/A

Status: Winter Seasonal (Oct.-Apr.), Full-Time

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CENTRAL PURPOSE: To enrich the lives of our community by providing joy and freedom through exploration

CORE VALUES: Seek first to help - Dedicated to results - Optimism in action - Solution seekers

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RECEPTIONIST JOB SUMMARY:

The Receptionist at Mission Ridge Ski & Board Resort plays a crucial role in creating the first and lasting impression for all guests. Serving as the front-line representative, the Receptionist is responsible for providing exceptional customer service, managing inquiries through phone, email, and walk-in interactions, and offering administrative support across multiple departments. This position requires a warm, professional demeanor, strong organizational skills, and the ability to thrive in a dynamic, fast-paced environment. The ideal candidate is dependable, communicative, and able to work overtime, weekends, and holidays. In addition to guest-facing duties, this role is vital in supporting internal operations and fostering clear communication across departments.