Receptionist

Receptionist Position:

HOURS ARE 3:00pm to 7:30pm Monday through Thursday

DEPARTMENT: ADMINISTRATION

SUPERVISOR: ADMINISTRATOR

WORK AREA: ADMINISTRATION FRONT OFFICE

PURPOSE: The purpose of this position is to provide all personnel and verbal facility contacts with prompt, courteous attention to their requests. Responsible for secretarial correspondence and receptionist duties

WORKING HOURS: 75 to 80 hours per pay period plus or minus as business needs and assigned by the Supervisor.

WORKING CONDTIONS: Works in a well-lighted, well-ventilated office. May be subjected to constant interruptions. May stand, bend and walk intermittently during the day.

HIPAA MINIMUM NECESSARY: Responsible to adhere to HIPAA MINIMUM NECESSARY guidelines and safeguard protected health information.

EDUCATION AND QUALIFICATIONS: A minimum of high school education is essential. Good communication skills with a polite and cooperative manner towards facility staff and visitors. Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations. Must be able to follow written and oral instructions. Must have computer skills.

RESPONSIBILITIES AND DUTIES:

1. Maintain a well-organized office.
2. Answer phone, screen calls and refer to proper person or department.
3. Be professional, courteous and respectful to anyone entering and leaving the facility and when answering the phone.
4. Provide information to visitors, applicants and give facility tours as requested.
5. Maintain postage meter or comparable service with adequate postage and record keeping involved with the meter.
6. Receive mail, sort and route to appropriate departments. Accept packages and deliveries.
7. Prepare outgoing mail and deliver to post office or mailbox in a timely manner.
8. Maintain and stock general office supplies; order as needed.
9. Maintain photocopy machine supplies; contact repair person when needed.
10. Collect and process invoices and obtain approval from Administrator to send to Corporate Accounts Payable. Review Disbursement to ensure payment.
11. Perform general typing duties, to include correspondence, minutes of meetings, etc.
12. Take messages as needed for Administrator when unavailable for calls.
13. May accept new employment applications and forward to the appropriate Supervisor.
14. Screen personal calls for employees by asking if it is an emergency. If an emergency inform employee, otherwise, ask caller to call employee at home or after work.
15. General computer keying and filing as needed by Administrator.
16. Attends meetings as assigned by the Administrator to take minutes, type and distribute.
17. Follow all established safety procedures and precautions when operating equipment.
18. Attend and participate in educational in-service classes and on-the-job training programs as directed.
19. Maintain confidentiality of all pertinent resident/employee information to assure rights are protected.
20. Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the facility.
21. Assist with other duties as assigned.