Receptionist (Odessa)

The Receptionist will be the first point of contact for visitors, clients, and new hires, providing exceptional customer service and administrative support. This position plays a vital role in maintaining a professional, welcoming, and organized environment that supports daily operations and positive company culture.

Essential Duties and Responsibilities:

• Greet and assist visitors, clients, vendors, drivers, and new hires in a courteous and professional manner, ensuring a positive first impression.
• Handle incoming calls, route them appropriately, and take accurate messages when needed.
• Maintain a clean, organized, and stocked breakroom, front desk and reception area.
• Prepare new hire orientation materials, verify I-9 documentation, and assist with onboarding tasks in UKG.
• Take new hire photos, assign assets, and coordinate lodging arrangements as needed.
• Provide general administrative support, including data entry, filing, scanning, copying, and mail distribution.
• Monitor inventory levels of office supplies.
• Assist with scheduling, ordering meals, and coordinating meetings or office events.
• Communicate effectively with leadership and team members through Slack, email, and company phone.
• Collaborate with other departments to support smooth operations and efficient communication.
• Uphold company policies, maintain confidentiality, and demonstrate professionalism in all interactions.
• Perform additional duties and special projects as assigned by the Office Manager or Operations Leadership.

Qualifications:

• High school diploma or equivalent required.
• Proven experience as a receptionist or in a similar role. Experience in a field office setting is desirable.
• Excellent verbal and written communication skills. Ability to communicate effectively with diverse individuals.
• Strong customer service orientation with a positive attitude. Ability to handle difficult situations with professionalism.
• Exceptional organizational and multitasking abilities. Attention to detail is crucial.
• Proficient in using office equipment (e.g., phone systems, printers) and computer applications (MS Office suite).
• Dependable and punctual, with the ability to manage time effectively.
• Discretion and integrity when dealing with sensitive information.
• Maintain a valid driver’s license that meets the Company’s insurance requirements.
• Must be able to read, write, and speak English, bilingual preferred.

Physical Requirements:

• Sit and work at a computer for extended periods of time.
• Sustain focus on computer screens for prolonged periods.
• Use hands and fingers for typing, writing, and operating office equipment.
• Communicate effectively via phone, virtual meetings, and in-person meetings, and understand verbal communication clearly.
• Move between rooms, attend meetings, and reach for supplies as needed.
• Lift and move objects, typically under 25 pounds, such as files, laptops, or office supplies.

Schedule: Monday - Friday

Exemption Status: Non-exempt

Reports To: Manager, Office Administration