Receptionist (Part-Time)

Rose Hill Health & Rehab Center | Berryville, VA

110 Chalmers Court, Berryville, VA 22611
12-15 Hours Per Week + Every Other Weekend

Be the First Smile Our Residents, Families, and Guests See

Rose Hill Health & Rehab Center is seeking a friendly, professional, and dependable Receptionist to serve as the welcoming face of our skilled nursing and rehabilitation community. This position is ideal for someone who enjoys helping others, providing excellent customer service, and supporting a fast-paced healthcare environment.

As the first point of contact for visitors, residents, families, vendors, and callers, you'll play an important role in creating a warm and positive experience for everyone who enters our facility.

What You'll Do

Front Desk & Customer Service

• Welcome residents, families, visitors, and vendors in a professional and courteous manner.
• Assist guests by providing directions, answering questions, and connecting them with the appropriate staff member.
• Ensure all visitors and vendors sign in according to facility procedures.
• Maintain a clean, organized, and professional reception area.
• Monitor the front entrance and respond appropriately to visitor needs.

Telephone & Communication Responsibilities

• Answer and direct incoming calls promptly and professionally.
• Operate the facility's telephone and paging systems.
• Take accurate messages and relay information when necessary.
• Provide exceptional customer service during all phone interactions.

Administrative Support

• Assist with filing, data entry, copying, scanning, and other clerical duties.
• Support department managers and administrative staff with special projects.
• Handle incoming and outgoing mail and deliveries.
• Maintain brochures, informational materials, and welcome packets.
• Assist with ordering office and facility supplies as directed.

Compliance & Resident Support

• Maintain confidentiality of resident, employee, and facility information.
• Follow facility policies, safety procedures, and infection control practices.
• Participate in required training and in-service education programs.
• Help promote a safe, respectful, and welcoming environment for residents and guests.
• Support the facility's commitment to protecting residents from abuse, neglect, mistreatment, and exploitation.

Qualifications

Required

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Proficiency with computers, email, and basic Microsoft Office applications.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a busy environment while maintaining professionalism.

Preferred

• Previous receptionist, customer service, administrative assistant, or front desk experience.
• Experience working in healthcare, long-term care, skilled nursing, or senior living.

What We're Looking For

The ideal candidate is:

• Friendly, welcoming, and professional
• Dependable and punctual
• Organized and detail-oriented
• Patient and compassionate toward older adults
• Able to maintain confidentiality and professionalism
• A team player who enjoys helping others

Benefits

• Competitive hourly pay
• Supportive team environment
• Meaningful work serving seniors and their families
• Paid training and development opportunities

Join our team and help create a positive first impression for every resident, family member, and guest who walks through our doors.

Apply today to become part of the Rose Hill Health & Rehab Center family!