RECEPTIONIST (PART-TIME)

Responsibilities include:

• Maintain work area in a clean and orderly manner
• Answer all telephone calls coming into the facility. Direct them to proper department or take messages as appropriate
• Maintain copy machine. Inform Office Manager when supplies or repairs are needed
• Complete general typing duties as assigned
• Stamp outgoing mail as necessary
• Inform social services director or activity director when flowers are delivered. If unavailable, handle distribution personally.
• Work with employment applications, instructing them on proper procedure for filling out applications. Contact appropriate department supervisor for interviews
• Notify nurses station, medical records and social services when a new resident arrives at the facility
• Welcome all visitors, applicants, salesmen, etc. Remember that they get their first impression of the facility from you – be sure ti is a positive first impression.
• Keep an updated room location listing at all time in order to properly direct visitors to residents rooms
• Direct all residents family members, employees with specific questions or concerns to the appropriate department supervisor. NEVER give out information regarding residents or employees, either to visitors or callers
• Always be aware that the receptionist area is accessible to everyone and it must be maintained professionally at all times
• Use paging system professionally at all times in locating individuals or making necessary announcements. Remember that your voice is heard by everyone present in the facility.
• All other duties assigned by the office manager or administrator.