Receptionist/Patient Relations Float (Requires travel to all clinics)

Join Our Team as a Receptionist/Patient Relations Float!

Location: Owensboro, KY

Day Shift: Monday – Friday

We are seeking a friendly, detail-oriented, and adaptable individual to join our team! This is a full-time, float position that requires travel to other clinics as needed for coverage. We provide mileage reimbursement for travel outside of normal daily commutes to your base location. If you’re passionate about providing exceptional patient care and enjoy a fast-paced environment, we’d love to hear from you!

Why Work With Us?

We value our employees and offer a comprehensive benefits package, including:

• Full Benefits: Medical, dental, and vision insurance.
• Retirement Savings: 401(k) plan with employer contributions.
• Work-Life Balance: Enjoy a Monday–Friday schedule, 10 paid holidays, and generous PTO.

Summary of Duties

As a Receptionist/Patient Relations Float, you’ll be the first point of contact for patients, ensuring a welcoming and efficient registration process. This role involves greeting and checking patients in and out, verifying information, collecting payments, and maintaining organized records.

Essential Responsibilities

• Patient Interaction:
  • Greet patients promptly and courteously at each visit.
  • Assist new patients with registration and review their information for completeness.
  • Verify and update patient information using the Kiosk System.
• During and After Appointments:
  • Schedule follow-up appointments according to clinic protocols.
  • Make return appointments, provide slips, and complete patient check-outs in the system.
• Administrative Tasks:
  • Balance the cash drawer and tally copays for daily encounter reports.
  • Run end-of-day reports on check scanners and credit card machines.
  • Scan and file patient information into the EMR system.
  • Monitor the waiting room for patient flow and keep the area neat and orderly.
• Additional Responsibilities:
  • Answer incoming calls and take accurate messages.
  • Distribute incoming faxes and send outgoing faxes.
  • Provide coverage for other employees as needed.

What We’re Looking For

We’re seeking a team player who is:

• Flexible and adaptable to clinic needs.
• Excellent in communication and customer service.
• Detail-oriented and organized.

Ready to Apply?

If you’re looking for a rewarding career with full benefits, day-shift hours, and opportunities to make a difference in patient care, apply today! Join our team and become a vital part of creating a welcoming and efficient experience for our patients.