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Rockford Rescue Mission

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Receptionist (PT)

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Rate $16.75


GENERAL DUTIES

  • Operate the telephone/intercom system as required.
  • Answer the telephone, determine the nature of the call and transfer or relay the information to the appropriate department.
  • Maintain confidentiality of all pertinent information.
  • Report any equipment malfunctions to the appropriate director or supervisor.
  • Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility.
  • Answer the front door as needed and direct visitors according to the need.
  • Assist with general Mission information, etc.


SECRETARIAL DUTIES

  • Process and post all gift-in-kind receipts and thank you letters in a timely manner.
  • Compose, type and mail special thank you notes as assigned.
  • Assist in the stuffing and stamping of mailings as needed.
  • Assist in other secretarial duties as may become necessary or as directed by Supervisor.
  • Maintain all office files, records, forms, etc. in a neat and orderly manner.
  • Back up to Executive Administrative Assistant during vacation/sickness.
  • Perform related work and other duties when required and as assigned.


RECEPTION AREA

  • Maintain Mission front vestibule entrance and walkway to be free of trash, debris, etc.
  • Assure that the reception area and visitor center are neat and clean and that non-monetary donations are taken to the proper areas.
  • Maintain office equipment in reception area and inform administrative assistant concerning supplies needed.
  • Responsible for finding a replacement for the reception area in case of absence.
  • Work with Volunteer Supervisor in developing a list of volunteers for the reception area.
  • Train designated staff and volunteers to fulfill reception duties.



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