Receptionist
Description
At Richard Crookes Constructions (RCC), we’ve earned a reputation for delivering high-quality projects with certainty. As our business continues to grow, we’re focused on meeting and exceeding the expectations of our clients and industry stakeholders.
We’re committed to building strong, long-term partnerships, and to achieve this, we need the very best construction talent to help us lead major projects.
Why Join RCC?
- Major Project Opportunities: Be part of landmark projects that will shape the future of the industry.
- Career Growth & Development: Access continuous training and development opportunities to elevate your career.
- Family Values: We prioritise a supportive and inclusive culture that values the individual and promotes well-being.
- A Thriving Business: Join a growing company with a strong portfolio, industry momentum, and long-term career potential.
The Opportunity
We are looking for an experienced, professional and customer-focused Receptionist to join our team.
As one of the first points of contact for RCC, you will play an important role in creating a welcoming and professional experience for our employees, clients, visitors and stakeholders, while providing day-to-day administrative support across the business. This is a hands-on and varied position, including managing reception, answering and directing calls, coordinating meeting rooms, assisting with office administration and supporting the smooth running of the workplace.
The role will suit someone who genuinely enjoys working with people, takes pride in providing excellent customer service and thrives in a busy environment. You will bring a positive, proactive approach, strong attention to detail and the ability to juggle multiple priorities while remaining organised and professional.
What you’ll be doing
Reception
- Manage busy switchboard, greet clients, arrange meeting rooms and provide refreshments when required.
- Manage all incoming and outgoing deliveries for office and site staff, maintain current project lists. Upload information on Crookesnet.
- Manage the Reception inbox and forward emails to appropriate RCC Staff where required.
- Open and distribute all incoming mail.
- Ensure the reception area, kitchen and meeting rooms are kept tidy.
- Ensure outgoing correspondence is sent in a timely manner making sure that the relevant jobs are correctly charged for incurred expenses.
- Keep accurate details of couriers so that invoices can be easily reconciled with correct jobs being charged.
- Match incoming invoices with receipts and code appropriately for processing by accounts; reconcile Uber, Australia Post, and Corporate Traveller invoices. And ensure invoices are processed in a timely manner.
Office Coordination
- Book travel arrangements for all staff.
- Order catering for events and meetings (eg. Crookes Catch-up, inductions etc).
- Organise business cards for staff as required.
- Assist with company events and functions when required, such as Business Update and Christmas Party.
- Assist with induction process where possible i.e. travel arrangements, nametags, uploading of photos.
- Assisting with all employee administration requests.
- Managing and booking meetings for all employees.
- Create a safe working environment and comply with the Work Health and Safety Act 2011. 2
- Comply with all RCC Management systems, procedures (including environmental) and legal obligations.
About You
To be successful, you will have:
- Experience in a similar role involving administrative support functions preferred.
- Must have average typing skills and working knowledge of the internet, Outlook, MS Word, Excel and PowerPoint with the ability to learn additional software programs.
- Aware of general WHS requirements.
- Possess strong written and verbal communication skills with an outgoing personality and a positive, cooperative attitude.
- Must be energetic, self-starter, with excellent work ethic and ability to work independently, to support business objectives.
- Ability to keep tight deadlines.
- Can handle several situations at once with poise and confidence.
- Eye for Detail.
- Ability to multi-task.
- A quick learner.
- Can develop and implement problem-solving strategies.
- Can demonstrate resilience in the face of difficulties.
- Must have strong organisational and customer service sills with attention to detail and work well under pressure in an ever-changing environment.
- Excellent decision making and problem-solving skills; able to work independently, multi-task and be highly organised.
Ready to Build Your Future?
If you're looking for the opportunity to work on high-profile projects with a company that values your contributions, we want to hear from you!
We value the knowledge, experience, and perspectives of First Nation peoples, and strongly encourage applications from First Nation candidates.
RCC has a Preferred Supplier Agreement (PSA) in place. We kindly request that no unsolicited CVs or candidate profiles be submitted by recruitment agencies.
Please refer to our privacy policy here.
As published by greenhouse · 7 questions · 3 written answers
Basics
First Name, Last Name, Preferred First Name, Email, Phone, Resume/CV, Cover Letter, Location
Pick from a list (4)
- Are you available to commence employment from December 2026?
- Which of the following best describes your current working rights in Australia?
- What are your Salary Expectations? Please answer inclusive of base + super.
- This is a full-time, office-based role located in St Leonards, working Monday to Friday, 8:00am to 5:00pm. Are you comfortable and available to work these hours on-site?
Written answers (3)
- What interests you most about working in a receptionist/front-of-house role?
- As a Receptionist, you will often be the first point of contact for visitors, clients and employees. How would you ensure each person receives a warm, professional and welcoming experience?
- This is a busy front-of-house role where you may be managing visitors, incoming calls, meeting rooms and general administration at the same time. Please provide a brief example of how you have stayed organised and prioritised competing tasks in a busy environment.