Receptionist

SAAN Vet Pet Care Clinic in Al Raha, Abu Dhabi, is looking for a friendly and organized Receptionist to join our team. You will welcome pet owners, manage appointments, and help ensure smooth daily clinic operations.

Freshers are welcome to apply. Training will be provided.

Key Responsibilities:

• Welcome clients and their pets in a friendly, professional manner.
• Answer phone calls, WhatsApp messages, and client enquiries.
• Schedule appointments, send reminders, and coordinate with the veterinary and grooming teams.
• Register clients and maintain accurate pet and owner records.
• Prepare invoices, process payments, and follow up on outstanding balances.
• Provide accurate information about clinic services and prices.
• Handle client concerns politely and refer medical questions to the veterinary team.
• Keep the reception area clean and organized.

Requirements:

• Good spoken and written English; Arabic is an advantage.
• Basic computer skills and confidence using WhatsApp and email.
• Strong customer service, communication, and organizational skills.
• A caring attitude toward animals and their owners.
• Ability to multitask and work scheduled shifts.
• Previous reception or customer service experience is an advantage but is not essential.

Interested candidates are invited to submit their updated CV.

Skills

Customer service, clear communication, telephone etiquette, appointment scheduling, basic computer skills, accurate data entry, payment handling, teamwork, time management, attention to detail, and willingness to learn.